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Knowledge of the system requirements definition (RD) processes and modeling methods and tools |
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Knowledge of conceptual and logical modeling
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Knowledge of process flow techniques and tools (e.g. Visio)
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Ability to support prototyping activities that will validate business requirements and solution definition
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Experience supporting business users on application questions and consulting on technical solutions
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Generate and maintain detailed design specifications.
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Develop new and effective design solutions on time and in scope.
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Collaborate with stakeholders to deliver on new business initiatives and platform
enhancements.
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Develop methodologies, standards and best practices for the group.
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Manage external resources consisting of contractors, design firms and agencies.
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Document content structure, page templates, and interfaces.
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Develop user interface standards.
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Create detailed page-level wireframes and functional specifications.
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Conduct user research, profiling and analysis
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Track and analyze customer site behavior/feedback
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Requirements gathering, documenting and tracking.
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Process and task flow modeling.
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Concept generation and modeling.
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User research, competitive research, and usability testing.
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Project planning and tracking.
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Deep understanding of user-centered design, usability, information design,
interaction design, and goal-oriented design.
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Experience and familiarity in the capabilities of HTML, DHTML, CSS, Flash
and AJAX-based applications.
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Excellent communication skills in person, written and presentation. |
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Ability to prioritize and track multiple tasks across multiple projects,
under tight deadlines. |
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Willingness to switch gears quickly and be flexible to work on concurrent
projects. |
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Ability to create clean, precise and detailed IA documentation. |
